At Twin Palms Global Services, we are committed to General Data Protection Regulation (GDPR) (EU) 2016/679 in maintaining the trust and confidence of our website visitors. We do not collect, sell, rent or trade email lists or any data with other companies and businesses. This Privacy Policy will provide detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

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Marketing

We do not collect any contact information and we will never send you any direct communications.

Cookies Policy

What are cookies?         

Cookies are very small text files that are stored on your computer when you visit some websites.

We use a combination of session cookies and persistent cookies in order to track how you use and experience our website, build anonymous statistical data about how our website is performing, and to power the personalisation of website content to you.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Access to your personal information

You have the right to view, amend, or delete the personal information that we hold about you. To request access please email info@twinpalmsglobal.com We will provide the information free of charge and within one month, except in the event that the request is unfounded, excessive or repetitive, in which case we reserve the right to charge a proportionate administration fee or refuse.

Rectification of personal information

If any of the information we hold on you is inaccurate or incomplete, you make ask us to correct or complete it at any time.

Your right of erasure, or to be forgotten

You may request the deletion of any email we hold on you at any time.

Be aware that requesting deletion, unlike unsubscribing from specific emails, is total and irreversible. This means that we will also lose record of you having ever been on our systems, including any previous instructions you have given us opting out of specific emails types. If you re-join our systems, by voluntarily providing your personal information, you will appear to us as a completely new data subject. This does not affect your other rights in any way.

To request deletion of your personal information, contact privacy@twinpalmsglobal.com using the email address we hold for you or otherwise proving your identity.

Links to Other Web Sites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. 

Changes to this Privacy Policy

Twin Palms Global Services may change this policy from time to time by updating this page. This policy is effective from 1 July 2020